privacy policy

Justin Shine Detailing (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information including, but not limited to:

Full name
Email address
Phone number
Vehicle details
Service location or address
Booking and enquiry details
Any other information you voluntarily provide to us

We only collect information that is reasonably necessary to provide our services.

2. How We Collect Information

We collect personal information when you:

Submit an enquiry through our website
Contact us via phone, email, or social media
Book a service through our booking system
Interact with our website (via cookies or analytics tools)

3. Bookings & Third-Party Services (Square)

Our website contains “Book Now” buttons that redirect you to Square, a third-party booking and payment platform.

When you book through Square:

Your personal and payment information is collected and processed directly by Square
We do not store or process your payment details on our website
Square handles your information in accordance with their own Privacy Policy

We recommend reviewing Square’s Privacy Policy for further information on how they manage your data.

4. How We Use Your Information

We use your personal information to:

Provide and manage our detailing services
Process bookings and enquiries
Communicate with you regarding your booking
Improve our services and customer experience
Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information.

5. Disclosure of Personal Information

We may disclose your personal information only when:

Required by law
Necessary to provide our services (e.g. booking platforms like Square)
You have given consent

All third parties we work with are expected to handle personal information securely and lawfully.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

While we take security seriously, no data transmission over the internet can be guaranteed as completely secure.

7. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

Understand how visitors use our site
Improve website functionality and performance

Cookies do not personally identify you. You can disable cookies in your browser settings if you prefer.

8. Access & Correction

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or outdated information

To make a request, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Justin Shine Detailing
📧 Email: info@justinshinedetailing.com.au
🌐 Website: https://www.justinshinedetailing.com.au/