Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Justin Shine Detailing website and services. By accessing this website or booking a service, you agree to be bound by these Terms.

If you do not agree, please do not use our website or services.

1. About Us

Justin Shine Detailing (“we”, “us”, “our”) provides mobile car detailing and related services in Queensland, Australia.

2. Use of Website

You agree to use this website for lawful purposes only. You must not:

Use the website in any way that breaches applicable laws or regulations
Attempt to interfere with the website’s security or functionality
Upload or transmit malicious code, spam, or harmful material
Use website content for commercial purposes without written permission

We reserve the right to restrict or terminate access to our website at any time.

3. Bookings & Payments

All service bookings are made through Square, a third-party booking and payment platform.

By clicking “Book Now,” you acknowledge that:

You are redirected to Square’s platform to complete your booking
Payments are processed securely by Square
We do not store or process your payment information

Square’s own terms and privacy policies apply to all bookings and payments made through their system.

4. Pricing & Services

All prices displayed are in Australian dollars (AUD) unless stated otherwise
Prices may change without notice
Service scope, inclusions, and timeframes are estimates and may vary depending on vehicle condition

Additional charges may apply if a vehicle requires extra time, specialised treatment, or add-on services. You will be informed before any additional work is carried out.

5. Cancellations & Rescheduling

Cancellation and rescheduling terms are governed by Square’s booking system and any policies displayed at the time of booking.

We reserve the right to:

Cancel or reschedule appointments due to weather, safety, equipment issues, or unforeseen circumstances
Decline service if a vehicle’s condition poses a health or safety risk

6. Customer Responsibilities

You agree to:

Provide accurate booking and contact information
Ensure your vehicle is accessible at the scheduled time
Remove personal items from your vehicle prior to service
Inform us of any pre-existing damage or special requirements

We are not responsible for loss or damage to personal items left inside the vehicle.

7. Service Limitations & Liability

While we take great care with every vehicle, you acknowledge that:

Detailing services improve appearance but do not restore vehicles to brand-new condition
We are not responsible for pre-existing damage, wear, or defects
Some stains, scratches, or imperfections may not be fully removable

To the extent permitted by law, Justin Shine Detailing is not liable for any indirect, incidental, or consequential loss arising from the use of our services or website.

8. Australian Consumer Law

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

Where services come with guarantees that cannot be excluded, our liability is limited to resupplying the services or paying the cost of resupply, where permitted by law.

9. Intellectual Property

All content on this website, including text, images, logos, and branding is the property of Justin Shine Detailing unless otherwise stated.

You may not copy, reproduce, distribute, or use any content without prior written consent.

10. Third-Party Links

Our website may contain links to third-party websites, including Square.

We are not responsible for the content, policies, or practices of third-party sites and encourage you to review their terms and privacy policies separately.

11. Changes to These Terms

We may update these Terms of Use at any time. Changes take effect immediately once published on this website.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia, and any disputes will be subject to the exclusive jurisdiction of Queensland courts.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Justin Shine Detailing
📧 Email: info@justinshinedetailing.com.au
🌐 Website: https://www.justinshinedetailing.com.au/